Refund Payment Method
Ticket Payment Channel | Refund Channel | Refund Process Duration |
---|---|---|
Cash | Passenger Account | 15 (fifteen) working days* |
Credit Card | Credit Card payer | 30 (thirty) working days* |
Debit Card/OVO | Transfer Passenger Account | 30 (thirty) working days* |
E-Wallet | Account Balance E-Wallet | 30 (thirty) working days* |
Documents that need to be attached according to the type of payment made are as follows:
Ticket Payment Channel | Documents (Soft Copy) |
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Cash |
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Credit Card |
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Debit Card/OVO |
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E-Wallet |
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